Privacy Policy

The management and protection of the personal data of the user of www.caresma.com (hereinafter the "Privacy Policy") is subject to the terms of this notice, as well as to those set forth in the applicable law, Greek and EU, regarding the protection of the individual from the processing of personal data, as in force at any time. In any case, the procedure and obligations provided for the Data Controllers by laws 2472/1997 and 3471/2006, as currently in force, for the protection of the personal data of the users are complied with. By accessing the Website, the content and the services it provides, you, as a user of the Website, in whatever capacity you use this Website, unreservedly declare and confirm that you agree to and understand the content of the Terms of Use and the Privacy Policy. If for any reason you do not agree with part and/or all of the Terms of Use or the Privacy Policy, please do not use the Website. These Terms of Use and the Privacy Policy may be amended from time to time without specific notice, while from the publication of the respective amendments on the Website and in the Privacy Policy, they enter into force and become binding. Therefore, please regularly check the Terms of Use and the Privacy Policy. Your continued use of the Website will be deemed to be your consent to the Terms of Use and Privacy Policy, as they are then in effect.

The terms and conditions set forth in this Agreement apply exclusively to the Website. If users visit other websites through the Website, they acknowledge and accept that such websites are governed by a different privacy policy, for which the Website is not responsible for the processing of their personal data. The Controller of personal data is the Company "CARESMA Private Company" and distinctive title "CARESMA", which is based in the Municipality of Attica, at 40 ZAN MOREAS Street, ATHENS / ATTICA, 11745. For issues related to personal data, you can contact us using the e-mail info@caresma.com in order to exercise all your relevant legal rights, to check the existence of your personal file, to correct it, change it or delete it. In accordance with the provisions of articles 12 and 13 of Law 2472/1997, you have the right to access and object to the personal data that concern you and are the subject of processing as referred to in the Privacy Policy.The Controller may, through the Website, collect and process certain information regarding the users of the Website and may, solely for the purpose of administering and improving the Website, record how the Website is used by users. The information collected may include the Internet Protocol address (“IP address”), as well as information regarding the user’s computer and its connection to the Internet (e.g. browser type and version, operating system, Uniform Resource Locators - URL, navigation information to and from the Website, including date and time).This information (to the extent that it is considered personal data), as well as other information that is considered personal data and received by the Controller in other ways, such as e-mails, faxes or correspondence, user registration, etc., are subject to the European and Greek legislative framework for the protection of personal data. The Data Controller will use this data for the following purposes, as applicable:To process your orders or requests.

To improve the design and content of the Website and to gather statistical information regarding the use of the Website.
To communicate with you for the purpose of promoting the services of the Data Controller, solely to the extent and in the manner permitted by the relevant legislative framework and codes of conduct.The Controller assigns to third parties (Processors) the hosting of the Website and the provision of technical support for it as well as more specific services in relation to the content and services provided on the Website. In the context and for the purpose of providing such services, these third parties may have access to the personal data processed by the Controller through the Website.The Website uses cookies.

A cookie is a small file sent by the Website server and stored on the hard drive of the Website users' computers. It is usually used to identify the specific user when accessing a website and to maintain a record of information regarding the visit to the website [so that the user's browser "remembers" specific information for use for the convenience of the user, such as the type of browser used by the user, the type of computer, its operating system, Internet service providers and other such information]. The cookies used by the Website are mainly used for the operation of the Website ("session cookies"). Furthermore, the Controller uses them to upgrade the Website more effectively and to collect statistical data. You may set your browser (in your privacy settings) to not accept cookies, but this may affect your ability to access the Website, or parts of it, or prevent you from taking advantage of certain features of the Website.The Controller reserves the right to modify, revise and update this Privacy Policy at any time by posting changes via the Website at any time and without notice. Users of the Website are kindly requested to check these terms periodically for any changes. Your continued use of the Website constitutes your acceptance of all such changes.

The Data Controller will not sell or otherwise transmit or disclose personal information of the Website users to third parties, without the user's information and consent - where the latter is required - with the exception of the application of relevant legal orders to the competent Authorities only.In order to provide our services to users-caregivers and users-relatives, some information is necessary, such as name, email, mobile phone number.

For more information, please visit the following link: The Website makes every effort to ensure security when storing such information, while we hereby declare that we cannot guarantee absolute and complete security in the preservation of such information. The information of the user-caregiver may be disclosed to the user-relative of an elderly person and vice versa when providing the services defined in the Terms of Use of the Website. It is also possible for such information to be disclosed to any public authority or court upon request in accordance with applicable Greek and EU legislation.

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